About the Opportunity

Join our dynamic team as a Retail Account Manager, where you’ll partner with leading clients in retail environments to drive sales growth, deliver exceptional customer experiences, and deepen long-term client relationships. In this vital role, your communication skills, commercial acumen, and ability to identify sales opportunities will be crucial to building brand presence and achieving targets in fast-paced, customer-focused settings.

Account Management in Retail: Sales, Customer Relationships & Strategic Growth

As a Retail Account Manager, you will manage a portfolio of retail client accounts, ensuring product visibility, optimising in-store performance, and acting as the main liaison between clients and our company. By proactively analysing client needs, delivering tailored sales solutions, and monitoring market trends, you’ll help position our retail partners for continued success.

Main Responsibilities: Drive Sales, Strengthen Partnerships & Maximise Retail Potential

• Develop and maintain robust relationships with key retail clients, acting as their trusted point of contact and advocate.
• Identify opportunities to expand product ranges, boost sales, and enhance brand presentation within each account’s retail locations.
• Conduct regular store visits and meetings to ensure compliance with agreed merchandising standards and promotional activities.
• Analyse sales data, track KPIs, and report insights to consistently improve account performance and identify growth opportunities.
• Work with cross-functional teams to address client inquiries, resolve operational challenges, and ensure seamless retail execution.
• Support the rollout of new products, campaigns, or initiatives, ensuring effective in-store implementation and staff training when needed.
• Represent our values of diversity, inclusion, and integrity in every client interaction and internal collaboration.

Essential Skills: Retail Account Management, Sales, Communication & Client Focus

• Strong verbal and written English skills for clear, effective communication with clients and internal teams.
• Demonstrated experience in sales, retail, or account management with a proven ability to build lasting business relationships.
• Commercial awareness and confidence in presenting solutions aligned to client needs and market demands.
• Data-driven mindset – comfortable interpreting reports and sales trends to guide decision making.
• Excellent organisational skills, attention to detail, and ability to manage multiple accounts and tasks simultaneously.
• Adaptability, people skills, and a collaborative approach in a fast-changing retail environment.

Preferred Background: Retail Sales, Account Management or FMCG Sector Experience

• Experience working within retail, consumer goods, or fast-moving product sectors is highly regarded.
• Familiarity with CRM platforms, POS systems, or retail analytics tools is an advantage.
• History of exceeding sales targets or demonstrating tangible account growth outcomes.

Why Us: Progression, Support & Inclusive Culture

• Competitive salary and performance-based incentives for outstanding results in retail account management and sales.
• Comprehensive benefits including social and medical insurance.
• Ongoing training, coaching, and a defined career path in account management and retail sales.
• Supportive team culture, celebrating diversity, collaboration, and innovation.
• Thorough onboarding and continuous learning to help you excel from day one.

Advance Your Retail Account Management Career With Us

If you are passionate about building client partnerships, skilled at driving commercial results, and ready to grow your career in a vibrant retail environment, we want to hear from you. Join our team to shape successful retail stories and deliver value with every client interaction.

Leverage your sales, account management, and relationship-building expertise—apply now and take your next step towards retail management success.