Coordinate training calendars end-to-end; align assessment dates with training centers and Subject Matter Experts (SMEs).

Orient, qualify, and audit assessors; explain assessment processes, rubrics, and compliance guidelines.

Prepare, print, and secure examination papers and supporting materials.

Attend exam days on-site with technical SMEs to monitor delivery and ensure strict adherence to procedures.

Verify and mark exam papers; analyze results against model answers/assessment criteria to determine certification or re-assessment.

Compile cohort-level results; produce dashboards and narrative reports for stakeholders.

Evaluate student survey data to identify trends, root causes, and improvement opportunities.

Update and iterate assessment versions based on SME feedback, observations, and performance data.

Design and pilot new assessment versions (theory/practical) as needed.

Key Competencies

Strong quality mindset and compliance orientation.

Clear, confident communicator; skilled at stakeholder management.

Planning, organizing, and diligent follow-up across multiple sites.

Results-driven and detail-oriented; handles complexity and change.

Intermediate analytical thinking, problem-solving, and research capability.

Professional networking and relationship building.

Advanced writing and reporting (policies, SOPs, and analytical reports).

Qualifications

B.Sc. in Business Administration or a relevant field (Education, Psychology, HR, Statistics).

5–7 years’ experience in assessments, testing, or L&D/education operations.

Strong communication and interpersonal skills for diverse audiences.

Demonstrated passion for learning and development.

High cultural sensitivity and inclusivity.

Proficient in MS Office; advanced Excel (formulas, pivot tables, charts) and PowerPoint.

Excellent command of English and Arabic (C1, written and spoken).

B) Resume Bullets (ATS-Friendly)

Coordinated multi-site assessment operations across X training centers, aligning schedules with SMEs and centers to deliver Y exams per month on time.

Qualified and audited a cohort of X assessors, standardizing procedures and raising rubric adherence to Y%.

Prepared and controlled secure exam packs; achieved 0 incidents of paper breaches across X sittings.

Oversaw exam days on-site with SMEs, driving full compliance with SOPs and reducing deviations by X%.

Marked and moderated X exam papers; applied model answers/criteria to determine certification outcomes with ≥Y% inter-rater reliability.

Built cohort analytics and dashboards (Excel), cutting result-turnaround time from X to Y days.

Analyzed student survey data (N responses), identifying Z drivers of satisfaction and implementing improvements that lifted NPS by X points.

Iterated assessment versions based on data and SME feedback, improving item discrimination and reliability (KR-20/α) from X to Y.

Developed and piloted new theory/practical assessments; achieved pass-rate alignment within ±X% of target benchmarks.

Authored SOPs, invigilation checklists, and reporting templates; improved audit readiness and compliance scores by X%.