Technical Product Manager
Job Description:
Are you passionate about technology and eager to grow in the dynamic world of product management? We're looking for a motivated individual to join our team and learn the ins and outs of low code platforms while making a real impact on our products.
This is an excellent opportunity for someone early in their career to gain hands-on experience with industry-leading H&S platform. You'll work alongside experienced professionals who will mentor you in product management best practices while you help deliver solutions that matter.
Expected Deliverables:
Product Enhancement & Bug Management:
- Track and manage enhancement requests from users and internal teams
- Document bug reports with clear reproduction steps and impact assessment
- Coordinate with technical partners for bug fixes and enhancements
- Follow up on implementation status and validate fixes
- Maintain up-to-date status of all pending product issues
- Create clear documentation of workarounds for known issues
Testing & Validation:
- Execute test cases for new features before rollout
- Document test results and feature behavior
- Validate bug fixes and enhancements
- Coordinate user acceptance testing when needed
- Maintain test case documentation
- Communication & Documentation:
- Create and distribute monthly platform update newsletters
- Maintain user guides and documentation
- Document new feature specifications and changes
- Prepare status updates for stakeholder meetings
- Keep knowledge base articles current
Platform Support:
- Monitor platform performance and stability
- Report on recurring issues and trends
- Support basic platform administration tasks
- Assist users with platform-related queries
Required qualifications/certificates:
Must Have:
- Bachelor's degree in Business, IT, Computer Science, or related field
- 1-2 years hands-on experience with low code platforms (Enablon, SAP, InfoExchange, or similar)
- Practical understanding of AI/ML concepts and their application in business solutions
- Experience with AI-powered automation tools or workflows
- Experience using ticketing systems (JIRA, ServiceNow, or similar)
- Excellent written and verbal English communication skills
- Strong attention to detail and organization skills
- Ability to translate technical concepts into clear documentation
- Basic SQL knowledge
- Previous experience in software testing or QA
- Understanding of API concepts
Nice to Have:
- Familiarity with Health & Safety (H&S) systems
- Experience with prompt engineering or AI model integration
- Experience creating technical documentation
- Knowledge of AI governance and best practices
Professional Skills:
- Clear and concise communication style
- Problem-solving mindset
- Ability to work in a fast-paced environment
- Team player mentality
- Self-motivated learner
- Strong time management skills
- The ideal candidate should be comfortable working with both
Software/tools
Enablon, SAP, InfoExchange or Low-Code tools, JIRA, ServiceNow
- Department
- IT & Software Development
- Locations
- Cairo, 2238
About NOK Human Capital
An Egyptian S.A.E. company, founded in 2018 with a clear vision to redefine benchmarks for the Human Resources Outsourcing industry by providing full-fledged HR Services to support companies offloading multiple processes and technologies, such as benefits and payroll, and focus more on its core business operations. We believe that human capital is a vital asset of any successful company, and a proper investment in this asset ensures achieving business objectives and accelerates the organization’s development and growth. As a part of the leading “NOX Holding” group, we are utilizing the group’s strong portfolios & networks in IT “HW & SW”, logistics, distribution, courier & shipping, in addition to financial & facilities management which give us an edge with our tailored solutions that makes our solutions easier, faster, effective and cost efficient to our partners.
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